IBM Centre of Excellence

Gramener Team has solved many business problems and has provided technical solutions to many complex business problems. Our team focuses on your Return-On- Investment (ROI) as a measure for its success, as your success is the key to Gramener's success.

We have an expert group of IBM certified team members who focus on creating solutions that are on the leading edge of the value chain. Gramener is the most preferred partner for its customers because of the commitment to quality and business values, combined with its ability to design and develop solutions leveraging IBM technologies. It incorporates all the best practices, along with

• IBM DNA of founders having combined experience for 50+ years in IBM
• IBM Trusted Premium Partner since 1997 for Education and Learning (parent company)
• IBM ASP (Application Service Provider) Partner in India
• IBM Delivery Methodology adoption for consistent delivery

Gramener's competencies help you leverage its expertise in the leading technology platforms to provide scalable, high performance solutions with lower costs and minimum time to market.

Gramener has the following solution offerings leveraging IBM products:

Business Process Management (BPM)

One of the major problems is the translation of the high-level business process models to workflow models. It is often referred to as the Business – IT gap which is caused partly by the lack of understanding of the business needs by IT experts and of technical details by business experts.

Gramener's Business Process Management offering is aimed to close the Business-IT gap and help customers realize the benefits of the process followed.

Our methodology involves the following phases:

Process Modeling

In this phase Gramener will assign a business analyst who creates an analytical process model with help of a modeling tool by specifying the order of tasks in the business process.

Process Implementation

Analytical process model is transformed and enriched by Gramener's IT engineers into a process model, which can be executed in a process engine.

Process Execution

After process deployment, the IT expert from Gramener uses the process engine to execute the process instances by navigating through the control flow of the process model.

Process Analysis

During this phase the IT expert from Gramener analyses the process which comprises monitoring of running process instances and process mining. Process monitoring displays information on the running process instances. Process mining provides information necessary for potential optimization of the process model by using process mining algorithms.

Our BPM Technology Skill Set includes

• WebSphere Business Monitor
• WebSphere Business Modeler
• IBM Business Process Manager (Lombardi, Process Server)
• Websphere Ilog JRules

We have provided BPM solutions for Telecom and Pharmaceutical industries. Refer to our case study section for more detail on that.

Enterprise Application Integration (EAI)

Enterprise Application Integration (EAI) is an integration scaffold composed of a group of technologies and services which structure a middleware to facilitate integration of systems and applications across the enterprise. EAI is the "unrestricted distribution of data and business processes among any linked application or data sources in the enterprise."

One large challenge of EAI is that the diverse systems that need to be coupled together often reside on different operating systems, use different database solutions and different computer languages, and in some cases are legacy systems that are no longer supported by the vendor who originally created them.

Gramener adopts the below mentioned phases which is best suited for EAI implementation

Our EAI Technology Skill Set includes:

• WebSphere MQ
• WebSphere Message Broker
• WebSphere Service Registry and Repository
• DataPower
• Websphere Enterprise Service Bus

Gramener with its expertise in process modeling, enterprise architecture and integration combined with its domain understanding, has created a unified integration platform for one of the leading airlines in the Middle East. We have worked with multiple clients on the banking sector in the Middle East to provide integration solutions.

We have provided EAI solutions for Airways, Telecom, Banking, Oil Industry, Public Sector and Financial Industries. Refer to our case study section for more details.

Portals and Web Content Management

A Portal provides you with a single point of interaction for applications and content, a customized and personalized view based on role, single sign-on to all of those applications, collaborative capabilities, automation of your workflow, the sharing of content and documents, and self-service capabilities for your customers.

With the power of portal and Web content management, you can deliver a unified, personalized and collaborative experience for both employees and customers that will streamline your business and improve your customer and partner experiences.

Gramener delivers portal solutions with strong functionalities that include content aggregation, personalization, administration and search capabilities. With a well-executed portal architecture, clients benefit from access to personalized content that comes from multiple sources, integrated into one website.

Gramener adopts the below mentioned phases which is best suited for EAI implementation

Our Portal Technology Skill Set includes:

• WebSphere Portal
• IBM Web Experience Factory (formerly WebSphere Portlet Factory)
• IBM Web Content Manager (formerly Lotus Web Content Management)

Consulting Services

Information Technology Strategy

We would devise IT Strategies for organizations which would help them to meet their goals. IT strategy could be specific to technology adoption, post-merger, offshore penetration, portfolio analysis, compliance etc. We work in conjunction with business to develop solutions, strategies and systems that have measurable impact to the bottom line.

Turn Around Management

We provide solutions to underperforming IT services organizations to turn around their operations and strengthen their processes. We bring our team of experts to join the customer as their extended management team to ensure we provide non intrusive consulting. We leverage proven management methodologies including Lean, Six Sigma, TPM & TQM.

Application Services

Application Development

We develop High-quality, flexible applications that are easy to maintain, modular to facilitate enhancements and are reliable, secure and easy to deploy using the Global Delivery Model.

Based on industry standard process quality frameworks (CMMi, CMM etc) and use of rigorous methodologies to mitigate risk and deliver cost and time to-market benefits.

Application Maintenance

Gramener's application maintenance services help you get the best out of your existing IT applications. The services include offshore-feasibility analysis, maintainability analysis, maintenance and enhancement. We use structured knowledge management tools and standard process (ITIL) to enhance the life of your systems, ensure that they evolve with your business and reduce system downtime

Validation & Testing

Gramener's Testing Business Unit offers a comprehensive suite of testing solutions for both enterprise IT and product engineering organizations. Our offerings include test consulting, QA organization assessment, functional testing, test automation, and specialized testing services, such as performance testing, and security testing.

IT Architecture Advisory

We provide IT performance benchmarking services to eliminate bottlenecks in application, saves time and cut costs for our customers.